Business Improvement
Your customers see your website. Maybe the front of your store or restaurant. But what about the hundreds of things that keep your business running? The "back office."
Most people don't even know it exists, but it's critical to your business' success. Our experience and expertise can help enhance your business processes.
Most of our work in this area is obviously proprietary, but we can share some examples:
- One of our clients has over 120,000 parts in their database, all accessible to their customers around the world via a mobile-friendly website and managed by a separate password-protected, mobile-friendly interface.
- A local charity manages the mailing lists for four related organizations and has new functionality to handle RSVPs and payments for semi-annual dinner parties.
- Another client's sports team handles everything from game scheduling and volunteer assignments (with reminder emails) to news and information updates via their mobile-friendly back office. Team members have their own website as well.
- A local chapter of a nation-wide charity utilized our custom back office which tracked goods received and distributed, volunteer hours and event scheduling. Planned expansion will include online application submission/tracking and enhanced fraud avoidance measures.
Every situation is unique. Let us help you determine the best solutions for your needs.